Which type of standards define performance expectations to enhance the quality of care in an organization?

Organizational standards are designed to specify performance expectations that contribute to the overall quality of care within a healthcare organization. These standards serve as a framework for ensuring that various departments and services within the organization operate effectively and consistently, ultimately leading to improved patient outcomes. By focusing on organizational practices and policies, these standards help create an environment where high-quality care is the norm and where all staff members are aware of their roles in maintaining care standards.

The primary purpose of organizational standards is to align the workforce's actions and behaviors with the organization's goals, values, and vision for care. They help define the responsibilities of various roles within the healthcare setting, ensuring that each team member understands how their work contributes to the quality of patient care. This alignment is critical in creating a cohesive approach to service delivery, fostering accountability, and promoting continuous improvement in care processes and outcomes.